Terms & Conditions

Shoez

Effective Date: January 1, 2026

Welcome to Shoez.
These Terms & Conditions govern your use of our website and services.

By accessing or purchasing from our website, you agree to these terms.

1. Company Information

Company Name: Your Company Name
Website: https://yourwebsite.com
Email: support@yourwebsite.com
Phone: +94 77 123 4567
Address: Colombo, Sri Lanka

2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this website.

3. Products & Services

We attempt to ensure all product information, pricing, and availability are accurate.

However, we reserve the right to:

Modify product prices
Discontinue products
Limit quantities
Correct pricing errors

Product images may slightly differ from actual items.

4. Orders

We reserve the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing errors
Fraud detection
Incomplete payment

Once your order is confirmed, you will receive an email notification.

5. Payments

We accept:

Visa
MasterCard
PayPal
Bank Transfer
Cash on Delivery (if available)

All payments must be completed before order processing.

6. Shipping & Delivery

Delivery times are estimated and may vary depending on location and courier services.

We are not responsible for delays caused by:

Weather conditions
Customs processing
Courier issues
Incorrect shipping information

7. Returns & Refunds

Customers may request returns within 7 days of receiving the product.

Conditions:

Product must be unused
Original packaging must be intact
Proof of purchase is required

Non-refundable items:

Digital products
Customized items
Clearance products

Refunds are processed within 7-14 business days.

8. User Accounts

You are responsible for:

Maintaining account confidentiality
Protecting login credentials
All activities under your account

We may suspend accounts involved in suspicious activities.

9. Intellectual Property

All website content including:

Logos
Images
Product descriptions
Graphics
Source code

belongs to Your Company Name and may not be copied without permission.

10. Prohibited Activities

Users must not:

Violate laws
Attempt unauthorized access
Spread malware
Use fake payment methods
Copy website content

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy.

12. Limitation of Liability

We are not liable for:

Indirect damages
Loss of profits
Delivery delays
Website downtime
Third-party service failures

Use the website at your own risk.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

Third-party content
Privacy policies
External services

14. Termination

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

15. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka.

16. Changes to Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately after posting on this page.

17. Contact Information

If you have questions regarding these Terms & Conditions:

Email: support@yourwebsite.com
Phone: +94 77 123 4567
Address: Colombo, Sri Lanka